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Showing posts with label guarantee. Show all posts
Showing posts with label guarantee. Show all posts

Security Guarantee


Security Guarantee

Safe, Secure, and Easy Ordering Guaranteed

We want you to feel comfortable and secure in shopping with us. Your order information is transmitted to Google Checkout® servers using the Secure Sockets Layer (SSL), the same standard used by banks and brokerage houses to conduct business over the Internet. When used with a compatible browser, such as Microsoft Internet Explorer, Mozilla FireFox, and Apple Safari, SSL encrypts your data so it can't be read by anyone else as it travels across the Internet.

Nut Hawai'i Safe Shopping Guarantee

Every purchase you make at Nut Hawai'i and our Associate Sites will be safe and secure.

All transactions at our site are conducted using 128-bit Secure Sockets Layer (SSL) encryption to protect your personal information as it travels across the Internet.

If for any reason you receive any unauthorized charges to your credit card as a result of shopping with us, we will cover your liability.

Security Guarantee Details

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If you receive an unauthorized charge and your bank holds you liable for any portion of $50.00, Nut Hawai'i will cover this liability for you, up to the full $50.00.

Nut Hawai'i will cover this liability up to $50.00 only for the unauthorized use of your credit card resulting through no fault of your own from purchases made at one of our sites while using our secure server.

In the event of such unauthorized use, you must promptly notify your credit card provider in accordance with its reporting rules and procedures.

What You Can Do to Protect Yourself

To ensure you're getting the best protection available, we recommend using the latest version of your browser software and downloading security updates as they become available.

When you've finished shopping on our website and begin the checkout process, you will move into the secure area of the Nut Hawai'i shopping site. A warning window may pop up to notify you that you are entering this "safe" area. Once you've entered, the page address (URL) will change from http to https, to let you know you are in a secure area. Also, a key or a closed lock will appear on the bottom bar of your browser window to notify you of this change. You will remain in this secure zone for the entire checkout process. In addition, you may consult the rules established by your browser to learn about other possible features that indicate that you are on a secure Internet page.

We value your business and any concerns you have are important to us. If you have further questions about our Safe Shopping Guarantee, please contact us.

Satisfaction Guarantee


Satisfaction Guarantee

We're confident that you'll be delighted with your Nut Hawai'i purchase. Every product purchased from the Nut Hawai'i website is backed by our Member Exclusive Satisfaction Guarantee :

Nut Hawai'i Absolute Satisfaction Guarantee

If you are not absolutely satisfied with your purchase, for any reason, let us know. We will promptly replace the item or give you a refund of its purchase price. It's that simple.

How to Return an Item

Please return items as soon as possible.
Write the reason for your return on the back of your packing slip.
Enclose the slip in the carton, wrap the package securely, and send it to:

Nut Hawai'i/Returns
PO Box 888
Hilo, HI 96720

If you do not have your packing slip, please include the reason for return, along with your name, e-mail address, and phone number (so we may call you with questions) and send the package to the address above.

For your protection, please use UPS, Fedex or Insured Parcel Post for shipment.
A credit for the price of the item and applicable taxes will be applied to your credit card. Shipping and handling charges are not refundable unless a result of an error by Nut Hawai'i.

Exchanges

Our returns center cannot process exchanges. If you have found another item on our site that you would prefer over the one originally ordered, please return the original item and place a separate order for the new item. We will notify you via e-mail when the return has been processed.

Questions?

If you have questions about your return, please contact us. Be sure to include the information in your packing slip in your correspondence.

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